Accessibility Statement for Man With a Van Bow

Man With a Van Bow is committed to providing an accessible and user-friendly experience for all customers and visitors, including disabled users. This Accessibility Statement explains the steps we take to make our online information and booking process as accessible as possible for people in the Bow area and beyond.

Our Accessibility Commitment

We aim to align our website and digital content with the Web Content Accessibility Guidelines, WCAG 2.1, at the AA level. These guidelines are recognised as an international standard for improving the accessibility of websites and digital services for people with a wide range of needs, including visual, auditory, cognitive, and motor impairments.

As we grow our Man With a Van Bow services, we continue to review and improve our digital platform so that more people can research, plan, and arrange local moves and deliveries with confidence and independence.

How We Support WCAG 2.1 AA Compliance

We strive to design and maintain our website in line with WCAG 2.1 AA principles of being perceivable, operable, understandable, and robust. This includes using clear headings, logical page structures, and readable text so that customers can easily find information about van hire, local moves, and services in the Bow area.

Our content aims to use plain language where possible, avoiding unnecessary jargon. We work to maintain sufficient colour contrast between text and background, and we avoid relying on colour alone to convey important information. We also aim to ensure that text can be resized using standard browser tools without loss of content or functionality.

Screen Reader Compatibility

Our website is designed to be usable with screen reader technology to support blind and partially sighted users. We aim to provide meaningful page titles, clear headings, and descriptive text for images where they deliver essential information. Forms and interactive areas are labelled so that screen reader users can understand the purpose of each field when requesting a Man With a Van Bow quote or making a booking.

We regularly review page layouts to reduce clutter and to help screen reader users navigate to key sections such as services, coverage areas, and booking information.

Keyboard Navigation

We recognise that some users rely on a keyboard or alternative input devices instead of a mouse. Our website is developed to support full keyboard navigation so that users can move through menus, forms, and buttons using standard keyboard commands such as the Tab, Shift and Enter keys.

Interactive elements, including contact and booking sections, are intended to be reachable and usable without requiring a mouse. We also work to maintain a logical focus order so that people who use keyboard navigation can move through our Man With a Van Bow pages in a predictable and consistent way.

Ongoing Improvements to Accessibility

Accessibility is an ongoing process. As our services in Bow develop and as standards evolve, we will continue to test and improve our website. When we add new features or content, accessibility is considered at the design and development stage to reduce barriers and support a smooth user experience for all visitors.

Where full WCAG 2.1 AA compliance is not yet possible, we aim to provide alternative ways to access the same information, and we will prioritise fixes that affect essential tasks such as requesting quotes or arranging transport.

Contact for Accessibility Requests and Feedback

We welcome feedback on the accessibility of our Man With a Van Bow website and services. If you experience any difficulty using our site, encounter content that is hard to access, or need information in an alternative format, you can contact us to request support or adjustments.

When you contact us about an accessibility issue, please tell us which page or service you were using, what device and browser you were on, and the nature of the problem. This helps us investigate, respond to your request, and improve our service for other users in the Bow area.

We are committed to making reasonable adjustments where possible so that more people can plan and use Man With a Van Bow services independently and confidently.